Manage the chart of accounts

Open the chart of accounts

On the Chart of Accounts page, the account directory appears on the left and the selected account’s register appears on the right. If more than one ledger is available, choose the ledger first so the page can load the correct company books.

1. Open Accounting and go to Chart of Accounts.
2. If needed, choose the ledger you want to work in from the Accounting ledger menu.Accounting ledger
3. Wait for the account directory and register to load.
4. If you see a read error, use Retry reads or Refresh chart after you correct the issue.Retry readsRefresh chart

Understand the account tree

The account tree is hierarchical. Group accounts organize other accounts, while posting accounts are the leaves that carry activity and balances. Disabled accounts can still appear if you choose to include inactive accounts.

• Root type controls the major account class: Asset, Liability, Equity, Income, or Expense.
• Parent account controls where the account sits in the hierarchy.
• Group account means the account is used to organize child accounts.
• Posting accounts are the leaves that typically carry balances and activity lines.
• Disabled accounts stay in history and can be shown with Include inactive accounts.

Filter and review an account register

Select an account in the directory to open its register. Use the filter fields to narrow activity by date, memo, party reference, cost center, or document type, then apply the filters.

1. Select an account in the directory.
2. Set From and Through dates as needed.Through
3. Optional: enter Reference or memo, Party reference, Cost center, or choose a Document type.Reference or memoParty referenceCost centerDocument type
4. Select Apply to refresh the register.Apply
5. Use Previous 100 entries and Next 100 entries to move through the history.Previous 100 entriesNext 100 entries
6. Select Refresh register if you want to reload the current scope.Refresh register

Read the register and details

Each register row shows the posting date, document or reference, party and memo, cost center, debit, credit, and running balance. The balance on the page is the ledger’s running total for the selected account and the applied filter scope.

• Opening balance before the period is shown above the rows.
• Debit and credit are the amounts in the register row.
• Running balance updates after each row in the applied scope.
• If the account uses a different account currency, the detail dialog may show account-currency figures alongside company-currency figures.

1. Select the row’s document or reference number, or use the Inspect button on the same row.
2. Review the entry detail dialog for the full journal lines, control totals, and any supporting attachments.
3. Close the dialog when you are finished, or use the browser controls to move back to the register.

Create or edit an account

Use New account to open the create form. Use Account settings on a selected account to edit an existing one. In edit mode, the account name and root type are locked, and you work with the current account’s existing identity.

1. Choose New account to create a new account, or select an account and choose Account settings to edit it.New accountAccount settings
2. Enter or review the Account name, Root type, Parent account, Account type, and Group account setting.Account nameRoot typeParent accountAccount type
3. Select Save and verify to submit the change.Save and verify

• Account name is required when creating a new account.
• Root type can only be chosen when creating a new account.
• Parent account is required and must be an active group account in the same root type.
• Account type is optional in the form.
• Group account marks the account as a grouping node rather than a posting leaf.

Enable or disable an account

You can disable an account from Account settings or turn it back on with the Enable or Disable action on the selected account. Disabling an account hides it from the normal directory view, but it does not remove historical postings.

1. Select the account in the directory.
2. Choose Disable to mark it inactive, or Enable to restore it.Disable
3. Wait for the page to reload the chart after the change.

Refresh and recover from errors

If the page shows a read error or the directory seems stale, use Retry reads or Refresh chart. Those actions reload the directory, chart, and register from the selected ledger.

• Retry reads reloads the directory, chart, and register at once.
• Refresh chart reloads the account list and tree display.
• Refresh register reloads the current account activity view.
• If the selected ledger is not available in the current workspace, choose another ledger from the Accounting ledger menu.

Common failure states and next steps